Politica de confidențialitate

Privacy Policy

Last Updated: 2026

1. Introduction

This Privacy Policy explains how Logos Ecom LLC collects, uses, discloses, and safeguards your information when you visit our website and make purchases. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

This website is operated by Logos Ecom LLC

Contact: suport@maria-bucuresti.ro

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Account Information: Name, email address, password, phone number
  • Billing Information: Billing address, payment method details (processed securely)
  • Shipping Information: Shipping address and delivery preferences
  • Communication Data: Messages, inquiries, and customer service interactions
  • Profile Information: Preferences, wishlist items, and purchase history

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on site, clicks, search queries
  • Cookies and Tracking: Browsing behavior, preferences, and shopping cart contents
  • Location Data: General geographic location based on IP address

2.3 Third-Party Information

  • Payment Processors: Transaction and payment verification data
  • Shipping Carriers: Delivery and tracking information
  • Social Media: If you link your account or log in via social platforms
  • Analytics Providers: Aggregated usage statistics

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing orders and payments
  • Delivering products and services
  • Sending order confirmations and shipping updates
  • Responding to customer inquiries and support requests
  • Personalizing your shopping experience
  • Sending promotional emails, newsletters, and special offers
  • Improving website functionality and user experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations
  • Analyzing trends and customer behavior
  • Creating aggregated, anonymized reports

4. How We Share Your Information

We share your information with:

4.1 Service Providers

  • Payment Processors: To process transactions securely
  • Shipping Carriers: To deliver your orders (DPD, GLS, DHL, etc.)
  • Email Services: To send newsletters and order updates
  • Analytics Platforms: To track and analyze website performance
  • Customer Support Tools: To manage inquiries and support

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request. We will never sell your personal information to third parties for marketing purposes.

4.3 Business Transfers

If our company is acquired or merged, your information may be transferred as part of that transaction. We will provide notice before such transfer occurs.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, review, and correct your personal information. Contact us at suport@maria-bucuresti.ro to request access to your data.

5.2 Data Deletion

You may request deletion of your personal information, subject to legal retention requirements. Some information may need to be retained for accounting, legal, or regulatory purposes.

5.3 Marketing Communications

You can opt out of promotional emails at any time by:

5.4 Cookie Management

Most browsers allow you to control cookies through settings. You can:

  • Disable cookies entirely
  • Allow only certain cookies
  • Clear cookies regularly

Note: Disabling cookies may limit website functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS Encryption: All data transmitted is encrypted
  • Secure Payment Processing: PCI-DSS compliant payment handling
  • Access Controls: Limited employee access to personal information
  • Regular Audits: Periodic security assessments
  • Secure Storage: Encrypted databases and secure servers

However, no security system is completely impenetrable. We cannot guarantee absolute security but are committed to protecting your data.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Generally, we retain customer data for at least 7 years for accounting and legal purposes, as required by law.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

  • Essential Cookies: Required for site functionality
  • Performance Cookies: Track site usage and performance
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Track advertising effectiveness
  • Analytics Cookies: Measure website traffic and user behavior

8.2 Third-Party Cookies

Third-party services (Google Analytics, Meta Pixel, etc.) may place cookies on your device. You can control these through your browser settings or opt-out tools provided by these services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites before providing personal information.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect information from children. If we discover we have collected data from a minor, we will delete it immediately.

If you believe we have collected information from a child, please contact us at suport@maria-bucuresti.ro.

11. International Data Transfers

If you are located outside our region, your data may be transferred across international borders. By using our site, you consent to such transfers. We ensure appropriate safeguards are in place.

12. Your Privacy Rights by Region

12.1 EU/GDPR Users

If you are in the European Union, you have additional rights:

  • Right to Access: Request a copy of your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion under certain conditions
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive data in portable format
  • Right to Object: Opt out of certain processing activities
  • Right to Lodge a Complaint: Contact your local data protection authority

12.2 California Consumer Privacy Act (CCPA)

California residents have rights to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Delete personal information
  • Opt out of the sale of personal information
  • Non-discrimination for exercising CCPA rights

13. Contact Information

For privacy-related inquiries, requests, or to exercise your rights, contact us:

This website is operated by Logos Ecom LLC

Email: suport@maria-bucuresti.ro

Response Time: We aim to respond to privacy requests within 30 days.

14. Policy Changes

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to our website. We will notify you of significant changes via email or prominent website notice.

Your continued use of our site following changes constitutes your acceptance of the updated Privacy Policy.

Last Updated: 2026

This website is operated by Logos Ecom LLC

Contact: suport@maria-bucuresti.ro